We are all familiar with that lovely voice telling us to “Press 1 for Sales”, but many managers, entrepreneurs and CEOs don’t understand the value that this simple tool will bring to their company. Interactive Voice Response (IVR) is a telephony menu system that enables the dial pad for identification, segmentation and routing of callers to the most appropriate agent within your team. It is a simple and effective and will significantly reduce costs and increase efficiency within any company. IVRs allow you to record customized greetings, messages and prompts so that when your customers call your company, they will have a more personalized experience. “Press 1 for Sales” taken to a whole new level.
IVRs collect information about your customer’s needs and will transfer calls to the most appropriate agent or department depending on their IVR input. When calls are directed to agents using technology, the probability that the caller will be transferred to the wrong agent or department will be significantly reduced. Our multi-level IVR gives your user more options in an organized manner. It allows them to use either natural language or DTMF tones to select options. Being a cloud IVR solution, it enables customers to connect with your agents wherever they are situated on a single customer-facing number.
We provide OTP SMS Gateway Service in India which helps website & apps developers to send otp sms for mobile verification, registration & updates.
The leading transactional SMS providers in India, with our team of experts we are assisting in enabling convenient delivery of information to people.
we offers Promotional SMS Services, can be used by any company or individual to promote or advertise about a product or brand or services.
Facing issues while delivering SMS, try out our SMPP services to deliver your campaign in no time. We offer SMPP server gateway that is very reliable, fast & unique.
We are the leader in Bulk Email Services. Our quick & simple cloud-based bulk email service allows you to send email to thousands of subscribers in a few clicks.
We strive hard to serve the best voice sms services for you so that you can attain best business profits and promote your brand effectively in the market.
We are leading dedicated Long Code SMS service provider for small to large enterprises. Get in touch with us today to discuss how our Long Code SMS solutions.
With the expertise of K2 Infotech in managed Short Code SMS services, we has provided many basic as well as customized short code services to the enterprises in India.
Our Missed Call Alert Service is a lead generation service which can be used for polling, voting, lead generation, number verification and much more.
Now greet your customers with a professional IVR System Services provided by K2 Infotech and route your calls to the right team based on the caller’s input.
Connect with your customers globally and reach users on the world’s most popular messaging app through one streamlined API, officially supported by WhatsApp.
Initially we thought our website was going be just to validate us as a company. But what it did actually was save a bunch of time by implementing different tools that we didn’t even know we could use a website for.
When you choose K2 Infotech you get a wonderful, professional team with innovative ideas, awesome customer service, and exactly what you’re looking for. Iceberg took the ideas that we had and put them perfectly on the web.
Please make sure that you thank everyone at K2 Infotech for all of the work they have done, we are very happy with everything and will be recommending your services to anyone that will listen. Pass it on please.